You can upload your design, photo, or artwork directly on our Custom Orders page to create your own custom desk mat or personalized mouse pad. If you don’t have an image, no problem—you can send us a written design prompt or concept via our Contact Us page. We'll generate or enhance the artwork using AI tools and send you a preview before production begins.

Once your order ships, you’ll receive a tracking number via email. You can use it to monitor the delivery status. If you haven’t received tracking info within 5 business days, feel free to contact us.

Yes! We ship worldwide. Shipping times and rates vary depending on your location, and will be calculated at checkout. All orders are shipped with tracking. We've even shipped to Antarctica!

For regular catalog items, you may request changes or cancellations anytime before the order ships. For custom orders, changes can only be made before production begins. Reach out to us as soon as possible if you need help.

Yes! We offer bulk order discounts for corporate gifts, event merch, influencers, streamers, and more. If you're interested in wholesale mouse pads or branded desk mats, we also provide white-label fulfillment services—we print, pack, and ship under your brand. Perfect for creators or small businesses looking to start selling without holding inventory. Contact us to get a custom quote.

Our desk mats and mouse pads are made with a high-density rubber base, a soft polyester fabric top for smooth gliding, and double lock stitched edges to prevent fraying. These are the same high-quality materials used in professional gaming setups—durable, water-resistant, and built for daily use.